Frequently Asked Questions
- How do I contact Support Team?
- How can I sell on Jiji?
- My ad has been declined. Why?
- How to leave feedback about the seller?
- How to buy something on Jiji?
- How to report illegal/fraudulent activity on Jiji app?
- What is a "marketplace"?
- Do you have any stores?
- Do you have a delivery?
- Can I unsubscribe from the newsletter?
- What happens after I click on "Post ad"?
- Posting rules
- Tips for creating an effective ad
- How to fix automatic ad sharing issues on Jiji?
- Can I share ads on Facebook or Twitter?
- Prohibited items on Jiji
- How long will my ads stay on Jiji?
- What is a “zero-priority promotion”, and how can I avoid it?
- Promo issues due to duplicate ads — why did this happen, and how do I fix it?
- What’s “automatic ad sharing”, and how does it work?
- Title: remove repeated words
- Title: specify what you offer
- Title: remove contact details
- Category: change to [recommended category]
- Price: adjust to market range
- Description: edit to make it relevant
- Photos: remove screenshots
- Photos: remove photos with multiple items
- Photos: remove images with Jiji watermarks
- Photos: remove non-original images
- Photos: remove irrelevant images
- Photos: remove contact details
- Photos: remove price
- Photos: remove low-quality photos
- Photos: used earlier
- Photos: remove logos
- Photos: remove inscriptions
- Photos: remove nudity images
- Video: replace to match the ad
- Mileage: correct to actual (km)
- Color: correct to match the ad
- Duplicate: such ad already exists
- Prohibited: this can’t be posted on Jiji
