Frequently Asked Questions

How do I contact Support Team?

How to post an advert on Jiji

My advert has been put on hold. Why?

How to leave feedback about the seller or report illegal activity on Jiji site?

What happens after I post my ad?

Tips for creating an effective ad

How to share ads on Facebook or Twitter?

Prohibited items on Jiji

How long will my ads stay on the site?

What is a “low-priority promotion”, and how can I avoid it?

How to leave feedback or report illegal activity

How to report illegal/fraudulent activity on Jiji app?

Email notification

How to unsubscribe from email notifications

How to unsubscribe from push-notifications?

How to buy on Jiji?

How to buy goods on Jiji?

How to find job on Jiji?

My advert has been put on hold. Why?

There are several reasons why your ad can be placed on hold by our moderators:

You tried to post several items within one ad. It is not allowed to do that. Each item for sale must be posted separately, one ad - one product. Please follow this simple rule so that your ad is activated shortly.
Pictures you've uploaded contain contact numbers. We do not allow posting this kind of photos. Please add pics which don't have any phone numbers for your ads to go active on Jiji.
There are certain restrictions concerning prices users might set. Please, input an appropriate price for your advert to be approved. If the price is not relevant, it may be declined. Make sure to carry out some investigation of a market value of an item you intend to sell.