Personal Introduction
I am a dedicated professional with over 6 years of experience in the banking sector, holding both a Bachelor’s degree and an MBA. I possess certifications in Customer Centricity and Customer Service, which have equipped me with strong customer handling skills and a commitment to timely service delivery.
Skills and Strengths
Customer Handling: Proven ability to manage customer relationships effectively, ensuring high levels of satisfaction.
Leadership: Experience in leading teams and projects, fostering a collaborative work environment.
Multilingual: Fluent in Amharic, English, and Tigrinya, enabling me to communicate effectively with diverse clientele.
Career Objective
I am seeking a challenging position that allows me to leverage my skills in customer service and leadership while contributing to the success of the organization.