Respond promptly and professionally to customer inquiries via phone, email, live chat, or social media.
Resolve customer complaints, troubleshoot issues, and provide appropriate solutions or alternatives.
Requirements & Skills
Proven customer support experience or experience as a Client Service Representative.
Strong active listening, verbal, and written communication skills.
Minimum Qualification Requirements
Proven customer support experience or experience as a Client Service Representative.
Minimum Experience
less than 1 year
High School Diploma or equivalent (Bachelor's degree in Business, Communications, or related field preferred).