Online Sales and Promotion

+1

Sales & Telemarketing Work Experience

2 years

Job Type

Part-Time

Employment Status

Employed

Gender

Male

Marital Status

Single

Age

25

Education

Information technology

Still Studying

No

Skills

Strong communication skills Multitasking CRM Collab G2

Languages

English ,Afaan Oromo, Amharic

Highest Qualification

Degree

My name is Shimelis Shifera and I’m a graduate of information technology . For 1years, I worked as a Customer Service Representative for Ison Experience with partner of safaricom Ethiopia My tasks mainly involved answering customers’ questions via call, email, and chat. When there were order issues, I would also interact with suppliers and couriers on behalf of the customers. This allowed me to encounter various types of customer personalities which in turn helped me hone my customer service skills

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