*Greet customers politely and provide friendly customer service.
*Take customer orders accurately and process payments.
*Handle cash, card, and other payment methods.
*Issue receipts and maintain accurate sales records.
*Operate and manage the POS/cash register system.
*Check cash balance at the beginning and end of each shift.
*Ensure all transactions are recorded correctly.
Answer customers’ questions about menu items, prices, and promotions.
*Coordinate with waiters, baristas, and kitchen staff to ensure orders are served correctly.
*Handle customer complaints professionally and report serious issues to the supervisor.
Keep the cashier area clean, organized, and well maintained.
*Monitor takeaway orders and ensure customers receive the correct items.
Report any cash shortages, overages, or payment problems immediately.
Follow café policies, hygiene standards, and company procedures.
Assist with stock checks or other café duties when required.