Description:
We are seeking a motivated Remote Customer Service Representative to assist customers with inquiries, complaints, and support requests via email and chat. The ideal candidate should have excellent communication skills, a strong problem-solving ability, and a passion for customer satisfaction.
**Responsibilities:**
- Respond to customer inquiries in a timely manner.
- Resolve customer issues effectively and efficiently.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service quality.
Qualifications:
- High school diploma or equivalent; college degree preferred.
- Previous customer service experience is a plus.
- Proficient in using CRM software and Microsoft Office.