Quick Tips
Make sure your devices are powered on
Keep your mobile phone close enough to your device when you are connecting your device to the network
Connect your mobile phone to the wireless network at home, and make sure you know the password of the wireless network.
Check if your wireless router supports 2.4 GHz band and turn it on. If you are not sure whether the router supports 2.4 GHz band,
please contact the router manufacturer.
The device cannot connect to the wireless network that requires authentication, and it usually appears in public areas such as hotels, restaurants, etc. Please connect to a wireless network that does not require authentication.
Turn off the WLAN (Android) or WLAN Assistant (105) function of your mobile phone when connecting your device to the network. In the case that your device connected to a wireless